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RTBH Blackhole, what is it?

Blackhole or in literal translation “black hole” is a technique that discards packets destined for an IP or range of IP’s at the edge routers (BGP) of an Internet Provider. Once a DDoS attack is detected, Blackhole can be used to drop all traffic destined to the attacked IP or IP range, thus protecting the […]

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What is NOC?

First of all, it is necessary to understand what a NOC is. NOC (Network Operation Center) is the Network Operations Center, which can be one or more locations where network monitoring or management takes place. Using tools to collect data about equipment and services, the NOC is able to identify failures and quickly find ways […]

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How to manage a 24×7 team?

To keep a 24/7 team running well some procedures and dynamics are necessary. It is extremely important that all team members understand how essential it is to pass information from one shift to another; for each incident that occurs, a summary must be ready so that the next attendant is not “lost” and does not […]

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What are DDoS attacks?

DDoS or Distributed Denial of Services, also known as denial of service attack, is a type of cyber attack (if you want to know more check out our article on Cyber Attacks) where the hacker (or attacker/attacker) tries to overload a server, a piece of network equipment such as router, switch, BRAS/BNG, firewall, a computer […]

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How to assemble a 24×7 team

Team 24×7 is a team that works 24 hours a day and 7 days a week, that is, a team that is always on standby so that the customer never runs out of support. For this reason, it is so common for companies in the IT area and networks to seek to have this team […]

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