How Pontonet got out of server chaos and reduced costs with Proxmox
Find out how Made4it transformed a total failure scenario into a modern, resilient and cheaper infrastructure. 16/09/2025 – By Made4it The scene is familiar to any IT manager: end of the month, bills to be issued, system running… until everything crashes. This is exactly what happened to Pontonet, when a simultaneous failure in a physical server put the entire business at risk. Stop and think: if all your disks crashed today, how much would it cost to recover a whole year’s worth of information? That’s when Made4it stepped in to turn disaster into opportunity. The problem: simultaneous failure and no backup This is the kind of risk that many companies ignore until it’s too late. Solutions on the table: keep VMware or migrate? Faced with the disaster, we evaluated two alternatives: Continue to VMware Migrate to Proxmox Why Proxmox? Proxmox is more than a free alternative. It offers: When compared to VMware, Proxmox has proven to be more agile, economical and secure. Made4it’s role in this turnaround Pontonet was already a client of Made4it’s networks and servers. When the failure occurred, we took the following actions: This process demonstrated our technical mastery and ability to turn crises into opportunities for innovation. Results: safety and savings After the migration: Proxmox and Made4it: the winning combination This story shows that technology and strategy go hand in hand. There’s no point in investing in expensive licenses if the project doesn’t include redundancy and backup; likewise, an open source solution requires expertise to be applied safely. Made4it delivers both: in-depth knowledge and affordable solutions. Do you know someone who still relies on an old server with no backup? Send them this article! And if you don’t want to be shocked to discover that your company is vulnerable, talk to our experts.
How AI Transforms the NOC: From Detection to Resolution in Seconds
Using Artificial Intelligence to Streamline Incident Management Processes Has your IT team spent hours trying to figure out why the network went down?Meanwhile, the support desk is swamped, customers are complaining, and the pressure just keeps mounting. What if, instead of manually troubleshooting the cause, you could receive an accurate diagnosis, recommended actions, and guidance on how to prevent it from happening again— all in a matter of seconds?That’s exactly what Artificial Intelligence in Made4NOC does. The challenge: 600 incidents per day At Made4NOC, we monitor critical networks for ISPs, companies, and institutions.We handle about 600 events per day that require immediate attention and response. For experienced technicians, identifying the root cause is faster.But for those just starting out, the process can take hours, and every minute counts when customers are affected. That’s why we see AI as an opportunity to optimize our processes and make the job easier for both beginners and experienced technicians. How AI Works at Made4NOC With the release of Zabbix 7.0, the community gained new artificial intelligence features.We went a step further: we adapted these features for real-time monitoring and to meet the high standards required by Made4NOC. Whenever a trigger is activated and appears on the Made4NOC dashboard, our analysts begin handling the issue by marking the trigger as acknowledged. The workflow is simple and powerful: This record isn’t just red tape. It builds a rich knowledge base, ready to speed up the resolution of future incidents. Made4NOC Customization We started with a template created by the Zabbix community and adapted it to our specific needs.We developed a script that: AI is making a strong comeback: Speed and precision The result appears in the incident management interface in just two clicks.The analyst gains: This is how AI at Made4NOC turns a critical incident into an almost immediate resolution, keeping the network stable, the SLA intact, and the customer satisfied. Conclusion AI at Made4NOC is just the beginning.What is currently speeding up diagnostics and improving the accuracy of responses will soon completely transform the way we monitor networks. We combine the best of the Zabbix community with customizations tailored to each specific situation.The result? Greater agility, higher quality, and customers served on time. And we’re just getting started.The next step is to expand the use of AI to predict failures before they even happen—and that’s already on our radar. If you want to see this technology in action within your operation, don’t wait. Contact us: Fale conoscoSaiba mais
Success Story: Modernization of the Wi-Fi Infrastructure at the Apucarana City Council
Client: Apucarana City CouncilCompany: Made4it Overview: The Apucarana City Council, a government institution responsible for legislating and making decisions on behalf of the local community, faced a significant challenge with its communications infrastructure. With the growing reliance on technology and connectivity, the need to provide a reliable Wi-Fi signal throughout the building has become essential for the efficient conduct of legislative and administrative activities. Challenge: Before partnering with Made4it, the Apucarana City Council faced a number of problems related to Wi-Fi connectivity. Coverage was uneven, with areas where the signal was weak or nonexistent, resulting in interruptions during legislative sessions, difficulties in live-streaming meetings, and slow access to essential digital documents. The challenge was to modernize the Wi-Fi infrastructure to ensure full coverage and high-quality connectivity throughout the building. Solution: Made4it was chosen to tackle this challenge and designed a comprehensive solution to modernize the Apucarana City Council’s Wi-Fi infrastructure. The project was divided into several phases: Results: The Made4it project has yielded remarkable results for the Apucarana City Council: The Made4it project at the Apucarana City Council demonstrated how a well-designed Wi-Fi infrastructure can positively impact the operations of a government agency, increasing efficiency, improving communication, and providing a more modern and connected environment for everyone involved. If you’re looking for a solution to a Wi-Fi issue or any other problem with your network infrastructure or server, please contact us to learn more.
Check out Made4it’s interview for RTI Magazine
Check out our interview for RTI Magazine: Made4it offers a traffic analysis solution Made4it, a Brazilian company headquartered in Apucarana, PR, provides the market with Made4Flow, a network traffic analysis software solution designed for Internet service providers. The product uses information sent via the NetFlow protocol from routers, analyzing parameters such as IP address, port, and source and destination ASN. It is also possible to monitor a specific interface, tracking where the data is being distributed. To assist with Made4Flow’s tasks, the company launched Made4Graph in March. The application manages PPPoE end-users through graphs that show how bandwidth is being used. According to Made4it’s managing partner, Guilherme Ganascim, Made4Graph was developed to address a gap in the market. “As providers begin to grow, companies end up turning to solutions from major manufacturers, a process that can lead to a loss of customer information regarding traffic and connection visibility. To avoid these problems, we developed Made4Graph , which is compatible with routers from brands such as Huawei, Cisco, Juniper, and Mikrotik,” he explains. In addition to Made4Flow and Made4Graph, Made4it offers ICT consulting services covering the technical aspects of an Internet service provider, such as router configurations using BGP; connection activation with carriers; MPLS network design and deployment; configuration and deployment of DNS servers, among other services. With 25 employees, the company currently serves more than 70 providers throughout Brazil. Among its clients are Agility and Tecnet, both from Ceará; Persis Telecom and Delta Telecom, both from Paraná; and Webby Telecom, in São Paulo. See the full version at: http://www.arandanet.com.br/assets/revistas/rti/2019/abril/index.php? (pp. 19 and 20)
