Technician on the road for a problem that was remote
Support guessing, without seeing the device’s health
Bad Wi-Fi turning into churn
Data scattered across multiple systems just to find one customer
· See the subscriber’s entire connection in real time
· Access any customer remotely via TR-069 (ACS)
· Run actions in seconds
· Drastically reduce tickets and truck rolls
Spot usage, behavior, and problems before the customer notices.
Manage devices via TR-069 (ACS) and run immediate actions.
· AI diagnoses the CPE and recommends the action — in language any support agent understands
· Routers reconfigure themselves automatically via TR-069 (ACS)
· Bulk actions eliminate repetitive work
· Your team stops firefighting and focuses on what matters
RADIUS, BRAS, OLT/ONU, router—you can see exactly where the problem is, without having to switch between systems. This isn’t an ACS. It’s connection intelligence.
With RADIUS, TR-069, OLT, and history all on the same dashboard, you can identify which layer the problem is on before opening the first support ticket.
The Device Score identifies which subscribers are currently experiencing issues. Your team can then reach out to customers who haven’t called yet.
Configuration, changing Wi-Fi passwords, adjusting channels, or bulk actions. No need to switch systems, open an internal ticket, or call a technician.
See how Made4Graph can transform your operation
Made4Graph is PPPoE and IPoE end-user management software developed by Made4it, designed for internet service providers that need complete visibility into their subscribers' connections.
Through a web interface, you can check bandwidth usage in real time, view usage history, run tests, free up bandwidth, and disconnect customers—all from a single dashboard. With the integrated TR-069 module, the support team can manage and provision CPEs remotely, without having to send a technician to the customer’s home.
Compatible with the leading manufacturers in the market: Huawei, Cisco, Juniper, Mikrotik, Intelbras, ZTE, Fiberhome, and TP-Link, among others.
Standard protocol for remote CPE management. Instead of accessing each router individually, the ACS server communicates directly with the CPE over the WAN, applies configurations, and triggers actions.
Cutting out unnecessary technical visits: resets, password changes, channel adjustments, firmware updates. Every trip that turns into a click on the dashboard is money straight into your pocket.
The CPE returns from the factory, connects to the ACS, is recognized by its serial number, and Made4Graph automatically reapplies the profile it had before. The customer doesn't notice. Your team doesn't receive a support ticket.
Any TR-069-compatible CPE—Intelbras, Huawei, ZTE, Fiberhome, TP-Link, Mikrotik, Nokia, and others. A heterogeneous network standardized on a single dashboard.
Migration is included in the scope of the deployment. Made4Graph is deployed in parallel with the current ACS; we export profiles and the CPE database, and migrate in phases—with no downtime for subscribers.
Yes. An open REST API with bidirectional integration that has already been tested with the leading ERPs from Brazilian providers. Registration triggers provisioning; suspension applies a restricted profile; reactivation restores access.
Implementations for up to 30,000 customers are completed in 2 to 4 weeks: server, ERP integration, CPE database, and training. Larger operations are carried out in phases, with the dashboard up and running within a few days.
Made4it arises to meet the needs of the market, which has been demanding more and more personalized solutions.