Adicionar alerta por Telegram no Anti-DDoS
Uma das funcionalidades do Anti-DDoS do Made4flow é a possibilidade de enviar alertas de ataques para o seu celular via telegram. Preparamos um tutorial de como você pode configurar essa ação!
Add Alert by Telegram in Anti-DDoS
One of Made4flow’s Anti-DDoS features is the ability to send attack alerts to your cell phone via telegram. We’ve prepared a tutorial on how you can configure this action!
Añadir Alerta por Telegram en Anti-DDoS
Una de las funciones Anti-DDoS de Made4flow es la capacidad de enviar alertas de ataques a su teléfono celular a través de Telegram. ¡Hemos preparado un tutorial sobre cómo puedes configurar esta acción!
Atualizações Made4flow e Made4graph
Mais atualizações em nossos softwares Made4flow e Made4Graph!
O nosso time de desenvolvimento trouxe agora novas funções que vão ajudar o seu suporte, as atualizações dessa versão e de versões anteriores estão todas em nossa wiki que você pode ver aqui! Vamos ver quais foram elas
Made4flow and Made4graph updates
More updates to our Made4flow and Made4Graph software!
Our development team has now brought new functions that will help your support, the updates of this version and previous versions are all on our wiki that you can see here! Let’s see what they were
Actualizaciones de Made4flow y Made4graph
¡Más actualizaciones de nuestro software Made4flow y Made4Graph!
Nuestro equipo de desarrollo ahora ha traído nuevas funciones que ayudarán a su soporte, las actualizaciones de esta versión y las versiones anteriores están todas en nuestra wiki que puede ver aquí. Vamos a ver cuales eran
Porque só ter Zabbix não funciona?
Para entender essa pergunta, vamos lembrar como o Zabbix funciona. O Zabbix é um software open-source de monitoramento, com ele conseguimos monitorar nossos ativos de diversas maneiras, com protocolo SNMP, via Zabbix Agent, HTTP/S, com scripts externos, e por aí vai…. Quando instalamos e configuramos o Zabbix, vemos diversos templates prontos para poder monitorar equipamentos de diversas marcas e modelos, com eles temos itens, regras de descoberta, triggers, gráficos todos para já serem aplicados ao host, mas é lógico que sempre podemos melhorar o que já existe e adicionar mais ainda. Porém, mesmo adicionando seu host no Zabbix, selecionando o template correto e iniciando o monitoramento dele, não adianta de nada se não houver alguém para acompanhar esse monitoramento. Precisamos de alguém que esteja sempre de olho nos incidentes, nos gráficos dos hosts, nos dados coletados, para identificar algum possível problema. Imagina só! Durante seu expediente você sempre acompanha os gráficos dos seus links contratados com upstreams, porém após seu expediente, durante um horário de pico, um de seus links começa a bater o máximo contratado e afeta a entrega de internet para seus clientes finais, ou uma porta de um de seus equipamentos chega na capacidade máxima com o crescimento que ocorreu nos últimos meses. Isso poderia ser evitado caso houvesse alguém pronto para agir quando encontrado algum comportamento inesperado no monitoramento. Temos até a possibilidade de criar diversas dashboards também e nelas adicionarmos gráficos, histórico de incidentes e tudo mais para facilitar esse acompanhamento, mas sem alguém de olho no monitoramento quando algo assim ocorrer, se torna inútil. Um de nossos serviços, o Made4NOC, serve para isso. Temos nossa equipe de monitoramento a disposição, ela trabalha 24h por dia, 7 dias por semana e está sempre de olho em cada item no monitoramento dos ativos presentes em nosso Zabbix. Além disso, sempre que ocorre um incidente ou nossa equipe encontra um comportamento não esperado, está preparada para tomar ações, seja acionar nossa consultoria, entrar em contato com o cliente, seja entrar em contato com um fornecedor de link ou equipamento ou o que for necessário para podermos resolver tudo o quanto antes. Quer entender melhor como o Noc da made4it funciona pode ajudar sua rede? Fale com um dos nossos especialistas e saiba o que e como monitorar! Luiz Felipe | Consultor
Why just having Zabbix doesn’t work?
To understand this question, let’s remember how Zabbix works. Zabbix is an open-source monitoring software, with it we can monitor our assets in different ways, with SNMP protocol, via Zabbix Agent, HTTP/S, with external scripts, and so on…. When we install and configure Zabbix, we see several templates ready to be able to monitor equipment of different brands and models, with them we have items, discovery rules, triggers, graphics all to be applied to the host, but it is logical that we can always improve what already exists and add even more. However, even adding your host in Zabbix, selecting the correct template and starting monitoring it, it’s no use if there is no one to follow this monitoring. We need someone who is always keeping an eye on the incidents, the hosts’ charts, the data collected, to identify any possible problems. Just imagine! During your working hours, you always monitor the graphs of your links contracted with upstreams, but after your working hours, during peak hours, one of your links starts to hit the contracted maximum and affects internet delivery to your end customers, or a port of one of its equipment arrives at maximum capacity with the growth that has occurred in recent months. This could be avoided if there was someone ready to act when unexpected behavior was found in monitoring. We even have the possibility of creating several dashboards as well and adding graphs, incident history and everything else to facilitate this monitoring, but without someone keeping an eye on the monitoring when something like this happens, it becomes useless. One of our services, Made4NOC, does just that. We have our monitoring team available, it works 24 hours a day, 7 days a week and is always on the lookout for each item in the monitoring of assets present in our Zabbix. In addition, whenever an incident occurs or our team encounters unexpected behavior, it is prepared to take action, whether it be calling our consultancy, contacting the customer, or contacting a link or equipment supplier or whatever. necessary so that we can resolve everything as soon as possible. Want to better understand how made4it’s Noc works can help your network? Talk to one of our experts and learn what and how to monitor! Luiz Felipe | Consultant
¿Por qué simplemente tener Zabbix no funciona?
Para entender esta pregunta, recordemos cómo funciona Zabbix. Zabbix es un software de monitoreo de código abierto, con él podemos monitorear nuestros activos de diferentes maneras, con el protocolo SNMP, a través de Zabbix Agent, HTTP/S, con scripts externos, etc. Cuando instalamos y configuramos Zabbix, vemos varias plantillas listas para poder monitorear equipos de diferentes marcas y modelos, con ellas tenemos ítems, reglas de descubrimiento, disparadores, gráficos todo para aplicar al host, pero es lógico que Siempre se puede mejorar lo que ya existe y agregar aún más. Sin embargo, incluso agregar su host en Zabbix, seleccionar la plantilla correcta y comenzar a monitorearlo, no sirve de nada si no hay nadie que siga este monitoreo. Necesitamos a alguien que esté siempre pendiente de las incidencias, de las gráficas de los anfitriones, de los datos recogidos, para identificar posibles problemas. ¡Solo imagina! Durante tu horario laboral, siempre monitoreas las gráficas de tus enlaces contratados con upstreams, pero después de tu horario laboral, en horas pico, uno de tus enlaces empieza a alcanzar el máximo contratado y afecta la entrega de internet a tus clientes finales, o un puerto de uno de sus equipos llega a su máxima capacidad con el crecimiento que se ha producido en los últimos meses. Esto podría evitarse si hubiera alguien listo para actuar cuando se encontrara un comportamiento inesperado en el monitoreo. Incluso tenemos la posibilidad de crear varios tableros también y agregar gráficos, historial de incidentes y todo lo demás para facilitar este seguimiento, pero sin alguien que esté pendiente del seguimiento cuando sucede algo así, se vuelve inútil. Uno de nuestros servicios, Made4NOC, hace precisamente eso. Tenemos disponible nuestro equipo de monitoreo, trabaja las 24 horas del día, los 7 días de la semana y siempre está al pendiente de cada ítem en el monitoreo de activos presentes en nuestro Zabbix. Además, cada vez que se produce una incidencia o nuestro equipo se encuentra con un comportamiento inesperado, está preparado para actuar, ya sea llamando a nuestra asesoría, contactando con el cliente, contactando con un enlace o proveedor de equipos o lo que sea necesario para que podamos resolverlo todo a la mayor brevedad. tan pronto como sea posible. ¿Quiere comprender mejor cómo el Noc de made4it puede ayudar a su red? ¡Hable con uno de nuestros expertos y aprenda qué y cómo monitorear! Luis Felipe | Consultor
What is TR069?
Hello, my name is Marcos Lucas, I’m part of the Technical Support Team for the Implementation of Made4Graph and TR069, today I would like to talk about my first job with an ISP/Telecom, which was as a support agent at an internet provider. After working for a while, the person in charge of the sector came to talk to me and said that he was thinking of opening an extra shift in support, because until then the time limit was 22:00hrs, but he was thinking of extending it until 00:00hrs, I agreed, it was a time of a lot of learning, because the 10:00 pm shift underwent some changes, and at times, I assumed responsibility for the support alone, which was cool, because I learned a lot, but it was a lot of work. I was responsible for part of the equipment settings for the end customer. Everything was done manually, even the customer support part. Customers often came to say that the wifi wasn’t working properly, that the bandwidth wasn’t reaching us, or that their games weren’t working the way they should, in short, there were several reasons, and everything was checked manually by support, and that it takes a while, imagine having 15 clients at the same time, crazy right? Now, what if I told you that there is an easier way to search for this information, and that support that sometimes lasted for hours, can be resolved in minutes, this also depends on the knowledge of who is operating the support I was recently introduced to TR-069 or CWMP, a simple but powerful protocol that delivers precisely the information that helps support at the points where it is most painful and difficult, the search for information in a clear and direct way. What is TR069? TR069 (Technical Reporting 069) is the name of the report written by the Broadband forum that standardizes the management of CPEs (Customer Promises Equipment) devices, or equipment at the customer’s home, such as (domestic routers, ONUs and ONTs). More precisely we will talk about the TR-069 that describes the CWMP (CPE WAN Management Protocol). CWMP is a remote management protocol that works at the Application layer, where it allows the CPE to communicate with an ACS (Auto Configuration Server) server. This protocol can support a variety of functionality for managing CPEs including; Autoconfiguration Firmware image management Status monitoring, performance and diagnostics. Remote setting change like Wifi, WAN, LAN, PPPoE Automatic configuration TR069 allows an ACS to provision a CPE or a collection of CPEs based on a variety of criteria, added on the ACS server. The provisioning engine includes parameters for general provisioning and a mechanism for adding vendor-specific features as needed. This allows mass provisioning, and also if there is a case of CPE Reset, ACS will recognize the parameter as reset, and will immediately use its database to re-provision the CPE to its previous state. Regarding the configuration of specific parameters of the supplier, the TR-069 identification mechanism allows the provisioning of the CPE based on the requirements of each specific CPE or on collective criteria, such as: CPE supplier, model, software version, among other criteria. Firmware image management The TR069 provides mechanisms for identifying the version of the firmware and the CPE Software, with this it is possible to manage the download of CPE firmware image files. The file download can be initiated from the ACS or the CPE (optional). It is also possible to verify the success or failure of a file download, as the TR-069 supports this operation. The TR-069 protocol also defines a digitally signed file format that can optionally be used to download individual files or a package of files with explicit installation instructions for the CPE to execute. This signed package format ensures the integrity of downloaded files and associated installation instructions, allowing authentication of a file source that may be other than the ACS operator. Status and performance monitoring If a service provider wants to monitor the performance or service status of the CPE, the TR-069 supports functionality whereby the CPE can send statistics to the ACS. A broad set of general parameters can be found, along with this provides the possibility for vendors to define additional parameters that the ACS can monitor. It also defines a set of conditions under which the CPE must actively notify the ACS of changes. It is important to remember that some Vendors limit the delivery of parameters, or even deliver very specific parameters, and in the latter case it requires a deeper configuration of the ACS server. Regarding the non-delivery of the parameters, it is important to check with the Vendor (Manufacturer) if it is possible to add the options to the firmware. Remember, the ACS just reads the parameters, it doesn’t generate them and then send them to the CPE. Diagnosis TR069 supports functionality that allows updating the availability information of the CPE, which the ACS can use to determine the cause of connectivity malfunction or service degradation. The TR069 defines a common set of parameters and a general mechanism for adding vendor-specific diagnostic capabilities, and can use this capability to focus on a single device and collect diagnostic information for further analysis. The image below shows the operation of the TR069 from the provider to the customer’s home Did you manage to understand how the TR069 works and how it can make your day to day easier? Want to understand how it works? Continuity of content is here Here at Made4it we have the TR069 as a module within the PPPoE/IPoE client management software, Made4Graph which has this and other features that will help you and your provider to manage your client with more assertiveness and agility. If you still have questions or want to know Made4graph’s TR069, I suggest you enter this article here or talk to our commercial team to schedule a more detailed presentation
