{"id":19247,"date":"2022-03-16T08:18:59","date_gmt":"2022-03-16T08:18:59","guid":{"rendered":"https:\/\/made4it.com.br\/blog\/graphics-on-the-subscribers-invoice-will-it-become-a-law-for-all-states\/"},"modified":"2026-07-01T15:16:09","modified_gmt":"2026-07-01T15:16:09","slug":"graphics-on-the-subscribers-invoice-will-it-become-a-law-for-all-states","status":"publish","type":"post","link":"https:\/\/made4it.com.br\/en\/blog\/graphics-on-the-subscribers-invoice-will-it-become-a-law-for-all-states\/","title":{"rendered":"Graphics on the subscriber&#8217;s invoice, will it become a law for all states?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the state of Esp\u00edrito Santo, a law was passed in October 2021, <strong>Esp\u00edrito Santo Law No. 11,201,<\/strong> which requires all postpaid broadband providers to include a customer usage chart on the bill. In case you\u2019re not familiar with it, we\u2019ve written another article explaining this law in more detail; <a href=\"https:\/\/www.made4it.com.br\/https-www-made4it-com-br-lei11-201\/\" class=\"rank-math-link\">you can check it out by clicking this link.<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">You might think this law applies only to the state of Esp\u00edrito Santo, but given Brazil\u2019s \u201cmodus operandi,\u201d the other states in our country will likely follow the precedent already set by the state court and the Supreme Federal Court (STF).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>But what does the law say? Let&#8217;s highlight the main points here: <\/strong><\/p>\n\n<ul class=\"wp-block-list\"><li>All customers should see their average daily internet usage\u2014based on data sent and received\u2014displayed on their bill in the form of a usage graph. Simply put, a usage graph like those from Zabbix, Cacti, LibreNMS, PRTG, or Dude, showing interface usage in Mbps (megabits per second). <\/li><li>This graph does not include the early morning hours, from midnight to 8 a.m.<\/li><li>Fine of R$4,000.00 to R$15,000.00 per customer<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">But now you might be thinking: <strong><em>I understand the law, I understand its consequences, but now, how can I solve this problem or how can I protect myself?<\/em><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We at Made4it have a solution that\u2019s perfectly suited to solving this problem, Made4Graph, our software designed to assist the Support, NOC, and Call Center teams, provides the necessary information through real-time and historical usage charts for PPPoE or IPoE customers and also offers insights into customer behavior. Using the historical usage graph, you can access the information required by this law. <\/p>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.made4it.com.br\/wp-content\/uploads\/2022\/03\/image-10.png\"><img decoding=\"async\" src=\"https:\/\/www.made4it.com.br\/wp-content\/uploads\/2022\/03\/image-10.png\" alt=\"\" class=\"wp-image-2079\"\/><\/a><\/figure>\n\n<p class=\"wp-block-paragraph\">Doing this manually\u2014collecting each customer\u2019s usage chart to include on their invoice\u2014is impossible for the operation. With that in mind, our development team provides an API that allows you to integrate with your management system, such as ISP Integrator, IXC, RBX (Routerbox), SGP, Mk-auth, MKSolutions, TopsApp, HubSoft, ReceitaNet, or any other software you use\u2014allowing you to easily automate your invoice issuance process so that invoices are automatically generated with your customer\u2019s historical usage chart.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.made4it.com.br\/made4graph-gerenciamento-de-clientes-ppoe\/\" class=\"rank-math-link\">Made4Graph<\/a> also includes TR069, which allows you to manage customer routers, generate reports to help you be more proactive with customers, and perform many other functions.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">It&#8217;s very easy to learn more\u2014just contact us via WhatsApp, and one of our consultants will assist you and answer all your questions.<\/p>\n\n<p class=\"wp-block-paragraph\">Click here to speak directly to our contact:<a href=\"https:\/\/api.whatsapp.com\/send?phone=5543984854013&amp;text=Oi%2C%20gostaria%20de%20mais%20informa%C3%A7%C3%B5es.%20https%3A%2F%2Fwww.made4it.com.br\" class=\"rank-math-link\">43 98485-4013<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the state of Esp\u00edrito Santo, a law was passed in October 2021, Esp\u00edrito Santo Law No. 11,201, which requires all postpaid broadband providers to include a customer usage chart on the bill. In case you\u2019re not familiar with it, we\u2019ve written another article explaining this law in more detail; you can check it out by clicking this link. You might think this law applies only to the state of Esp\u00edrito Santo, but given Brazil\u2019s \u201cmodus operandi,\u201d the other states in our country will likely follow the precedent already set by the state court and the Supreme Federal Court (STF). But what does the law say? Let&#8217;s highlight the main points here: All customers should see their average daily internet usage\u2014based on data sent and received\u2014displayed on their bill in the form of a usage graph. Simply put, a usage graph like those from Zabbix, Cacti, LibreNMS, PRTG, or Dude, showing interface usage in Mbps (megabits per second). This graph does not include the early morning hours, from midnight to 8 a.m. Fine of R$4,000.00 to R$15,000.00 per customer But now you might be thinking: I understand the law, I understand its consequences, but now, how can I solve this problem or how can I protect myself? We at Made4it have a solution that\u2019s perfectly suited to solving this problem, Made4Graph, our software designed to assist the Support, NOC, and Call Center teams, provides the necessary information through real-time and historical usage charts for PPPoE or IPoE customers and also offers insights into customer behavior. Using the historical usage graph, you can access the information required by this law. Doing this manually\u2014collecting each customer\u2019s usage chart to include on their invoice\u2014is impossible for the operation. With that in mind, our development team provides an API that allows you to integrate with your management system, such as ISP Integrator, IXC, RBX (Routerbox), SGP, Mk-auth, MKSolutions, TopsApp, HubSoft, ReceitaNet, or any other software you use\u2014allowing you to easily automate your invoice issuance process so that invoices are automatically generated with your customer\u2019s historical usage chart. Made4Graph also includes TR069, which allows you to manage customer routers, generate reports to help you be more proactive with customers, and perform many other functions. It&#8217;s very easy to learn more\u2014just contact us via WhatsApp, and one of our consultants will assist you and answer all your questions. Click here to speak directly to our contact:43 98485-4013<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[1522],"class_list":["post-19247","post","type-post","status-publish","format-standard","hentry","category-nao-categorizado","tag-law"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"In the state of Esp\u00edrito Santo, a law was passed in October 2021, Esp\u00edrito Santo Law No. 11,201, which requires all postpaid broadband providers to include a customer usage chart on the bill. 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